Super Intelligence
Most AI projects don’t fail on the model. They fail on an unclear job, messy data and nobody checking the answers. SI starts there.
AI chatbots, AI voice receptionists, custom AI agents and AI workflow automation, built in your own accounts, tested on your real work and supported monthly.
SI (Super Intelligence) is the name of Grazi Media’s AI services. It’s our brand name, not a claim about the software: we build with today’s AI models, your content, your rules and human review.
Super Intelligence
What AI can take off your plate
- 01
Calls and chats answered after hours
An AI website assistant and an AI voice receptionist that answer from your approved content and hand people to your team when needed.
- 02
Less copy-paste work
AI workflow automation that moves details between your forms, inbox, CRM and spreadsheets, with a person checking anything that matters.
- 03
Faster follow-up on every lead
AI agents that ask your qualifying questions, log the answers and book the next step while the lead is still interested.
- 04
A team that uses AI well
Remote AI training and a written AI roadmap, so people use the tools on real work, with clear rules for sensitive data.
Why now
AI is here. Trust is the hard part.
- 58%
- of US small businesses say they use generative AI.Source: U.S. Chamber of Commerce, Empowering Small Business 2025 (3,870 small businesses, June 2025)
- 69%
- of missed business calls got no callback within 48 hours.Source: Quo, analysis of 16.7 million missed calls (2026)
- 64%
- of customers said they’d prefer companies didn’t use AI for customer service, mostly for fear of not reaching a person. That’s why every SI agent has a path to a human.Source: Gartner customer survey (5,728 customers, December 2023; published July 2024)
SI Readiness Check
A written AI readiness check: where AI will actually save time in your business, and where it won’t.
Who it’s for: Owners and managers who keep hearing about AI and want a straight answer for their own business before spending more.
- Timeline
- 3 business days
- Pricing
- From $495
- Payment
- Paid in full upfront.
What’s included
- A short online intake, no meeting required
- A review of up to 10 repetitive tasks and up to 5 tools
- Three ranked AI quick wins, each with an estimated build tier and monthly running cost
- A data-rules checklist: what AI tools should and shouldn’t see
- Credited in full toward an SI Quick-Win if you go ahead within 30 days
What we’ll need from you
- 15 minutes for the intake form
- A list of the tools your team uses
- Read-only access if you want us to look inside them (optional)
SI Quick-Win
An AI readiness audit, then one working AI automation built into a real workflow.
Who it’s for: Small and mid-sized teams that want one practical AI result before committing to more.
- Timeline
- Usually 3–5 weeks
- Pricing
- From $2,500
- Payment
- 50% at kickoff, 50% at launch, net 30.
What’s included
- Readiness audit: workflows, data, tools and risks
- A shortlist of AI automations, with one chosen together
- One build with up to 3 connected apps, such as intake triage, AI reply drafts or a weekly report
- Human review steps and an acceptance checklist you sign off on
- Training, documentation and a 30-day tune-up
What we’ll need from you
- 30–60 minutes with the people who do the task today
- Access to the tools involved, or a test account
- Your rules for sensitive data
- One owner for the automation
- AI and software subscriptions in your name, paid directly to the providers
SI Website Assistant
An AI chatbot for your website that answers questions from your own content and captures leads, day and night.
Who it’s for: Businesses that answer the same questions every day, or lose website visitors after hours.
- Timeline
- 5 business days (Starter) or about 2 weeks (Pro)
- Pricing
- From $750
- Payment
- Under $500: paid in full upfront. $500 and up: 50% at kickoff, 50% at launch, net 30.
What’s included
- AI trained on your FAQs, services or menu, hours and policies
- Lead capture to your email, CRM or a spreadsheet
- A “talk to a person” handoff and a clear AI disclosure
- Guardrails: it answers only from content you approve
- Install on your site, plus a 30-day tune-up
- Pro adds qualification questions, booking links and a second channel such as Messenger, Instagram or WhatsApp
What we’ll need from you
- Your FAQs, policies and service details
- Website admin access, or someone who can paste one line of code
- The chatbot platform subscription, in your name
SI Front Desk
An AI voice receptionist that answers your business line, books appointments, takes messages and hands callers to a person when needed.
Who it’s for: Service businesses, restaurants and offices that miss calls during jobs, rushes or after hours.
- Timeline
- Live in 1–4 weeks, then monthly
- Pricing
- From $1,950 setup + $450/mo
- Payment
- Setup: 50% at kickoff, 50% at launch, net 30. Then billed monthly.
What’s included
- AI phone answering 24/7, or only after hours and for overflow
- Answers from your approved FAQs, hours and services
- Booking into Google or Outlook Calendar, Calendly or your booking tool (Booking and Multi-location tiers)
- Warm transfer to your team by rule, and a summary of every call by email or text
- An AI and recording disclosure at the start of every call
- Weekly call review, tuning and a monthly report
What we’ll need from you
- Call forwarding from your number, or a new number in your name
- Your FAQs, hours, transfer numbers and booking rules
- The voice platform plan and phone minutes, in your name
Outbound reminder calls or texts go only to people who agreed to receive them. We don’t set up AI receptionists for medical practices that handle patient health information.
SI Agents
Custom AI agents that take on a whole job: customer support, lead qualification, booking, or answering staff questions from your own documents.
Who it’s for: Teams with a repeatable process that touches a CRM, inbox, calendar or helpdesk, and too many hands doing it.
- Timeline
- 2–10 weeks, depending on the tier
- Pricing
- From $5,000
- Payment
- 50% at kickoff, 50% at launch, net 30.
What’s included
- Support agents that answer from your knowledge base, open tickets and escalate
- Sales and lead-qualification agents that ask your questions, score and route leads, and book calls
- Booking agents that schedule across your calendars and tools
- Internal knowledge-base assistants (RAG) that answer staff questions with a link to the source
- Test sets, human review on actions, and a staged rollout
- Documentation, training and a 30-day tune-up
What we’ll need from you
- Access to the tools the agent will use
- The documents and rules it should follow
- An owner who reviews answers during rollout
- AI model and platform accounts in your name
SI Workflows
AI workflow automation on Zapier, Make or n8n, so information moves between your apps without copy-paste.
Who it’s for: Any team re-typing the same details between forms, inboxes, CRMs, spreadsheets and accounting tools.
- Timeline
- 5 business days to 8 weeks, depending on the tier
- Pricing
- From $750
- Payment
- Under $500: paid in full upfront. $500 and up: 50% at kickoff, 50% at launch, net 30.
What’s included
- Workflow mapping and a fixed scope before we build
- Builds on Zapier, Make or n8n, in your accounts
- AI steps where they help: sort, extract, summarize or draft, with review
- Failure alerts, plus retries and a run log your team can read (Standard and up)
- Written documentation and a walkthrough video
What we’ll need from you
- One owner who knows the process
- A few real examples to test with
- Access to the apps involved
- Automation and AI subscriptions in your name
SI Content Engine
An AI content system that drafts in your voice and never publishes without your OK.
Who it’s for: Brands and teams that need steady blogs, social posts, emails or product descriptions without generic AI copy.
- Timeline
- Setup in about 3 weeks; monthly is optional
- Pricing
- From $2,500
- Payment
- Setup: 50% at kickoff, 50% at launch, net 30. Then billed monthly.
What’s included
- A brand-voice guide and a list of words and claims to avoid
- A prompt library for blogs, social posts, emails, ads and product descriptions
- One pipeline, such as one article turned into six social posts and a newsletter section
- Human review before anything is scheduled in Buffer, Beehiiv, Mailchimp or Klaviyo
- Optional monthly management: we run it, you approve
What we’ll need from you
- Examples of content you like, and some you don’t
- Access to your scheduling and email tools
- One approver
Optional monthly management is from $1,000/mo.
Want us to write and post everything for you? See Social media & content.
SI Academy
Remote AI training workshops and an AI strategy roadmap, so your team uses AI well, safely and on real work.
Who it’s for: Teams with AI tool licenses that aren’t getting much from them, and leaders who want a plan before buying more.
- Timeline
- Booked 1–3 weeks out
- Pricing
- From $495
- Payment
- Under $500: paid in full upfront. $500 and up: 50% at kickoff, 50% at launch, net 30.
What’s included
- Prompt & Policy Kit: role-based AI prompts and an AI use guidelines template for your review
- Lunch & Learn: 75 minutes online, up to 15 people
- Half-day workshop: hands-on AI exercises on your team’s real tasks
- Team program: two sessions, role breakouts and a follow-up call
- SI Roadmap: up to 5 workflows mapped, ranked AI opportunities with fixed build quotes, and a 90-day plan
What we’ll need from you
- A list of the tasks and tools your team uses
- A video-call link and your attendees’ time
- Your current AI tool licenses (ChatGPT, Claude, Gemini, Copilot or others)
All sessions are live online. We don’t offer on-site training.
SI Care
Ongoing AI support: your AI agents, chatbots and automations monitored, fixed and improved month to month.
Who it’s for: Anyone running AI agents, chatbots or automations who doesn’t want to babysit them.
- Timeline
- Ongoing, reviewed monthly
- Pricing
- From $750/mo
- Payment
- Billed monthly.
What’s included
- Daily automated checks and failure alerts
- Fixes within one business day
- Monthly prompt and knowledge updates
- New builds every month on SI Grow and SI Scale
- A one-page monthly report, plus a review call on SI Grow and SI Scale
What we’ll need from you
- Access to the tools involved
- An owner on your side
- Your data and privacy rules
SI Care is month to month. SI Grow and SI Scale start with a 90-day first term. Business-hours support, Central Time.
Compare
Pick the tier that fits
Prices are our fees. AI and platform costs are billed to your accounts by the providers.
SI Website Assistant: Starter or Pro
| Detail | Starter | RecommendedPro |
|---|---|---|
| Price | $750, 50% at kickoff, 50% at launch | $1,500, 50% at kickoff, 50% at launch |
| AI knowledge | Up to 20 pages or documents | Up to 50, plus your product or listings feed |
| Lead capture | Name, contact and question to your email | Qualification questions to your CRM or a spreadsheet, with an email or Slack alert |
| Channels | Your website | Website plus one more: Messenger, Instagram or WhatsApp |
| Handoff | “Talk to a person” by email or form | Live handoff to email or Slack, or a booking link |
| Tune-up | 30 days | 30 days, with a transcript review |
| Live in | 5 business days | About 2 weeks |
Starter
- Price
- $750, 50% at kickoff, 50% at launch
- AI knowledge
- Up to 20 pages or documents
- Lead capture
- Name, contact and question to your email
- Channels
- Your website
- Handoff
- “Talk to a person” by email or form
- Tune-up
- 30 days
- Live in
- 5 business days
- Recommended
Pro
- Price
- $1,500, 50% at kickoff, 50% at launch
- AI knowledge
- Up to 50, plus your product or listings feed
- Lead capture
- Qualification questions to your CRM or a spreadsheet, with an email or Slack alert
- Channels
- Website plus one more: Messenger, Instagram or WhatsApp
- Handoff
- Live handoff to email or Slack, or a booking link
- Tune-up
- 30 days, with a transcript review
- Live in
- About 2 weeks
Chatbot platform fees are paid by you, directly to the platform.
SI Front Desk: AI voice receptionist tiers
| Detail | Starter | RecommendedBooking | Multi-location |
|---|---|---|---|
| Setup (one-time) | $1,950 | $3,250 | $4,750 |
| Monthly management | $450/mo | $595/mo | $895/mo |
| AI answering | 24/7 or after hours, FAQs and messages | Starter plus booking, rescheduling and cancelling | Booking for up to 3 locations, each with its own hours and calendar |
| Transfers | To one number | Warm transfer by rule | Per-location rules with backup numbers |
| After each call | Summary and transcript by email or text | Plus a CRM or spreadsheet log | Plus one combined caller log |
| Reminders | — | To opted-in contacts only | To opted-in contacts only |
| Live in | 1–2 weeks | 2–3 weeks | 3–4 weeks |
Starter
- Setup (one-time)
- $1,950
- Monthly management
- $450/mo
- AI answering
- 24/7 or after hours, FAQs and messages
- Transfers
- To one number
- After each call
- Summary and transcript by email or text
- Reminders
- —
- Live in
- 1–2 weeks
- Recommended
Booking
- Setup (one-time)
- $3,250
- Monthly management
- $595/mo
- AI answering
- Starter plus booking, rescheduling and cancelling
- Transfers
- Warm transfer by rule
- After each call
- Plus a CRM or spreadsheet log
- Reminders
- To opted-in contacts only
- Live in
- 2–3 weeks
Multi-location
- Setup (one-time)
- $4,750
- Monthly management
- $895/mo
- AI answering
- Booking for up to 3 locations, each with its own hours and calendar
- Transfers
- Per-location rules with backup numbers
- After each call
- Plus one combined caller log
- Reminders
- To opted-in contacts only
- Live in
- 3–4 weeks
Voice platform, phone number and minutes are paid by you, directly to the providers. 60-day first term, then month to month.
SI Agents: custom AI agent tiers
| Detail | Single Agent | RecommendedConnected Agent | Agent Team |
|---|---|---|---|
| Price | $5,000 | $9,500 | From $15,000, fixed after scoping |
| Scope | 1 AI agent, 1 channel, 1 connected tool | 1 AI agent, up to 2 channels and 4 connected tools, reads and updates records | 2–4 AI agents handing off one process end to end, up to 8 tools |
| Knowledge base | Up to 100 documents, answers with sources | Plus scheduled updates from your sources | Plus access by role |
| Testing | 30-question test set | 60-question test set and accuracy review | Test set per agent, then shadow mode before going live |
| Live in | 2–3 weeks | 4–6 weeks | 6–10 weeks |
Single Agent
- Price
- $5,000
- Scope
- 1 AI agent, 1 channel, 1 connected tool
- Knowledge base
- Up to 100 documents, answers with sources
- Testing
- 30-question test set
- Live in
- 2–3 weeks
- Recommended
Connected Agent
- Price
- $9,500
- Scope
- 1 AI agent, up to 2 channels and 4 connected tools, reads and updates records
- Knowledge base
- Plus scheduled updates from your sources
- Testing
- 60-question test set and accuracy review
- Live in
- 4–6 weeks
Agent Team
- Price
- From $15,000, fixed after scoping
- Scope
- 2–4 AI agents handing off one process end to end, up to 8 tools
- Knowledge base
- Plus access by role
- Testing
- Test set per agent, then shadow mode before going live
- Live in
- 6–10 weeks
AI model and platform usage is billed to your own accounts. We estimate it in writing before you sign.
SI Workflows: AI workflow automation tiers
| Detail | Starter | RecommendedStandard | Advanced |
|---|---|---|---|
| Price | $750 | $2,950 | From $5,500 |
| Scope | 1 workflow: 1 trigger, up to 3 apps | 3–5 linked workflows with 1–2 AI steps | 6–12 workflows across teams, custom connections |
| Reliability | Failure alerts | Plus retries, duplicate protection and a run log | Plus a monitoring view and a review queue for a person |
| Support after launch | 14 days of fixes | 30-day tune-up | 30-day tune-up |
| Live in | 5 business days | 2–4 weeks | 4–8 weeks |
Starter
- Price
- $750
- Scope
- 1 workflow: 1 trigger, up to 3 apps
- Reliability
- Failure alerts
- Support after launch
- 14 days of fixes
- Live in
- 5 business days
- Recommended
Standard
- Price
- $2,950
- Scope
- 3–5 linked workflows with 1–2 AI steps
- Reliability
- Plus retries, duplicate protection and a run log
- Support after launch
- 30-day tune-up
- Live in
- 2–4 weeks
Advanced
- Price
- From $5,500
- Scope
- 6–12 workflows across teams, custom connections
- Reliability
- Plus a monitoring view and a review queue for a person
- Support after launch
- 30-day tune-up
- Live in
- 4–8 weeks
SI Academy: remote AI training and strategy
| Detail | Prompt & Policy Kit | Lunch & Learn | Half-day workshop | Team program | SI Roadmap |
|---|---|---|---|---|---|
| Price | $495, paid upfront | $495, paid upfront | $1,950 | $3,500 | $2,950 |
| Format | Delivered as documents | 75 minutes online, up to 15 | 3–4 hours online, up to 15 | Two 3-hour sessions online, up to 20 | 2 weeks, ending with a 45-minute readout |
| You keep | Role-based AI prompts and an AI use guidelines template | AI prompt starter sheet and guidelines template | Role prompt library and 30 days of follow-up questions by email | Recording, team AI do’s and don’ts, and a 30-day follow-up call | Ranked AI opportunities with fixed build quotes and a 90-day plan ($1,000 credited to a build within 60 days) |
Prompt & Policy Kit
- Price
- $495, paid upfront
- Format
- Delivered as documents
- You keep
- Role-based AI prompts and an AI use guidelines template
Lunch & Learn
- Price
- $495, paid upfront
- Format
- 75 minutes online, up to 15
- You keep
- AI prompt starter sheet and guidelines template
Half-day workshop
- Price
- $1,950
- Format
- 3–4 hours online, up to 15
- You keep
- Role prompt library and 30 days of follow-up questions by email
Team program
- Price
- $3,500
- Format
- Two 3-hour sessions online, up to 20
- You keep
- Recording, team AI do’s and don’ts, and a 30-day follow-up call
SI Roadmap
- Price
- $2,950
- Format
- 2 weeks, ending with a 45-minute readout
- You keep
- Ranked AI opportunities with fixed build quotes and a 90-day plan ($1,000 credited to a build within 60 days)
SI Care: ongoing AI support
| Detail | SI Care | RecommendedSI Grow | SI Scale |
|---|---|---|---|
| Price | $750/mo | $1,950/mo | $3,950/mo |
| AI builds covered | Up to 3 | Up to 8 | Up to 15 |
| Fixes | Within 1 business day | Same business day | Same business day |
| New builds | Monthly tune-up | 1 Starter-size build a month | $3,000 of new builds a month |
| Reviews | Monthly one-page report | Plus a monthly review call | Plus weekly answer review and a quarterly roadmap |
| Term | Month to month | 90 days, then monthly | 90 days, then monthly |
SI Care
- Price
- $750/mo
- AI builds covered
- Up to 3
- Fixes
- Within 1 business day
- New builds
- Monthly tune-up
- Reviews
- Monthly one-page report
- Term
- Month to month
- Recommended
SI Grow
- Price
- $1,950/mo
- AI builds covered
- Up to 8
- Fixes
- Same business day
- New builds
- 1 Starter-size build a month
- Reviews
- Plus a monthly review call
- Term
- 90 days, then monthly
SI Scale
- Price
- $3,950/mo
- AI builds covered
- Up to 15
- Fixes
- Same business day
- New builds
- $3,000 of new builds a month
- Reviews
- Plus weekly answer review and a quarterly roadmap
- Term
- 90 days, then monthly
SI Front Desk already includes management for that AI receptionist.
Super Intelligence
How it works
- 01
Tell us the job.
A two-minute form, or a short online call: the task, the tools you use, and what a good result looks like. Not sure where to start? Begin with the $495 SI Readiness Check.
- 02
We build it in your accounts.
You get a fixed price and an acceptance checklist in writing first. We build, test the AI on your real examples, and you approve before anything goes live.
- 03
We launch, watch and tune.
Every project includes a 30-day tune-up. After that, run it yourself (it’s yours) or add SI Care.
Integrations
Works with the tools you already use
AI models
- OpenAI (ChatGPT and API)
- Anthropic Claude
- Google Gemini
Automation
- Zapier
- Make
- n8n
Email & calendar
- Gmail
- Google Calendar
- Outlook & Microsoft 365
- Calendly
CRM & data
- HubSpot
- Google Sheets
- Airtable
- Notion
- QuickBooks Online (via Zapier or Make)
Commerce & payments
- Shopify
- Stripe
Messaging & voice
- Slack
- Facebook Messenger
- WhatsApp Business
- Twilio (calls and texts)
- ElevenLabs voice agents
Content & email
- Buffer
- Beehiiv
- Mailchimp
- Klaviyo
- Canva
Websites & files
- WordPress
- Squarespace
- Wix
- Next.js
- Google Drive
- OneDrive & SharePoint
Using something else? Most tools with an API or a Zapier or Make connector can be connected. We confirm it before you pay.
Privacy & security
Your data stays yours
- 01
Your accounts, your keys.
Everything runs in accounts you own and pay for directly: AI models, automation tools, chatbot and voice platforms. We never resell or mark up AI usage.
- 02
Not used to train AI models.
We build on business and API plans, such as OpenAI’s API and Anthropic’s commercial terms, which don’t use your data to train their models by default. Where a provider offers zero data retention and you qualify, we can request it.
- 03
Least-privilege access you control.
We ask only for the access a build needs, through each tool’s own invite or permission settings, and you can remove it any time. We never ask for passwords by email.
- 04
Human review where it matters.
Anything that sends, posts, refunds or changes a record is checked by a person until you decide otherwise in writing. Customer-facing AI always offers a way to reach your team.
- 05
Clear rules for sensitive data.
We agree in writing what the AI may and may not see. We don’t build anything that handles patient health information, and agents are set to refuse card numbers, passwords and recovery phrases.
- 06
Disclosure and consent.
Chatbots and voice agents say they’re AI. Recorded calls say so at the start. Outbound AI calls and texts go only to people who agreed to receive them.
- 07
You own it.
Prompts, workflows, knowledge files and documentation are yours once the work is paid in full, and everything can be exported.
Use cases
AI by industry
- 01
Home & local services
- AI phone answering after hours, with booking requests and emergency transfer
- A website chatbot that explains services and quotes only the ranges you approve
- Form → CRM → text and email follow-up, plus review requests after each job
Emergencies always go to your on-call number.
- 02
Restaurants & hospitality
- AI answers for hours, directions, parking and menu questions, from your own text
- Reservation and catering requests routed to your existing tools
- Weekly specials posts drafted from your menu for approval
Allergy questions get “please confirm with our staff”, never a promise.
- 03
Salons, spas & fitness
- A booking-link chatbot and class or service FAQ
- Waitlist and reminder flows for opted-in clients
- Monthly promo drafts in your voice
No health or medical advice.
- 04
Shopify & ecommerce
- Order-status, shipping and returns answers from your policies
- Product questions answered from your catalog
- AI-drafted product descriptions and cart or post-purchase emails, reviewed before sending
Refunds and exceptions stay with your team unless your rules say otherwise.
- 05
Professional services
- Intake forms routed to the right person, with document-collection reminders
- Meeting notes summarized into your CRM
- An internal AI assistant over your policies and templates, with sources
Intake only: agents don’t give legal, tax or accounting advice.
- 06
Real estate
- Listing inquiries qualified by timing, budget and area, then routed to an agent
- Showing requests booked into calendars
- Listing-description drafts for agent review
Fair-housing rules apply: no questions about protected characteristics.
- 07
Finance & advisory firms
- Appointment booking and document-checklist reminders
- Answers about hours, process and how to get in touch
- Internal policy search for staff
No investment, tax or financial advice, ever. Your compliance team approves scripts, recording and archiving.
Before you ask
What we don’t do
- Medical practices that need AI to handle patient health information (we don’t do HIPAA work)
- Anyone wanting AI to give investment, legal or medical advice
- On-site installs or in-person training (everything we do is remote)
- Promised results: we commit to the scope, the testing and the tune-up, not to a number
Credentials
Certified. Partnered.
A Google Premier Partner with Google Ads, Google Marketing Platform and Facebook Blueprint certifications, plus HubSpot and Shopify partnerships and the AI and platform companies we build with.
Google7
- GooglePremier Partner
- Google AdsCertified ProfessionalSearch, Display, Video, Shopping and Mobile Ads, plus Google Analytics
- Google Marketing PlatformCertified
- Google for EducationCertified Educator, Level 1
- Google for EducationCertified Educator, Level 2
- Google for EducationCertified Trainer
- Google for EducationCertified Innovator
Meta · Facebook10
- Facebook BlueprintCertified Planner
- Facebook BlueprintCertified Buyer
- Facebook CertifiedCommunity Manager
- Facebook CertifiedAdvertising API Developer
- Facebook CertifiedAdvanced Marketing Developer
- Facebook CertifiedMarketing Developer
- Facebook CertifiedMedia Buying Professional
- Facebook CertifiedMedia Planning Professional
- Facebook CertifiedCreative Strategy Professional
- Facebook CertifiedMarketing Science Professional
Partners7
- AnthropicPartner
- OpenAIPartner
- SpaceXSIPartner
- GooglePartner
- HubSpotPartner
- ShopifyPartner
- Followers on LinkedIn
- 20,000+
- LinkedIn endorsements
- 1,000+
FAQ
Questions about AI, answered
What does “SI” mean?
SI stands for Super Intelligence, the name of Grazi Media’s AI services. It’s a brand, not a claim: the AI agents, chatbots and automations we build use today’s AI models, such as OpenAI, Claude and Gemini, with your content, your rules and human review.
What does it cost to run each month?
Our fee is on this page. AI models, automation tools, chatbot and voice platforms are billed by those providers directly to your accounts, at their prices, with no markup from us. You get a written estimate of running costs before you sign, and you can see the real numbers in your own dashboards.
Is my data used to train AI?
We build on business and API plans, such as OpenAI’s API and Anthropic’s commercial terms, which don’t use your data to train their models by default. We agree in writing what the AI may see, and we can request zero data retention where a provider offers it and you qualify.
What if the AI gets something wrong?
No AI is perfect, so we design for that. Answers come only from content you approve, every build is tested on your real examples before launch, actions that matter go through a person, and the 30-day tune-up fixes what real use turns up.
Can customers still reach a real person?
Yes. Every customer-facing AI agent says it’s AI and offers a way to reach your team: a transfer, a callback request or an email handoff.
Do I keep my phone number?
Yes. You forward your existing number to the AI receptionist, for all calls or only after hours and overflow, and you can switch it off at any time.
Will AI replace my staff?
We build AI to take repetitive work off your team’s plate, such as answering the same questions, re-typing details and chasing paperwork. How you use the time it frees up is your call.
Which tools does it work with?
Common ones include Google Workspace, Microsoft 365, HubSpot, Shopify, Stripe, Slack, Calendly, Zapier, Make and n8n. See the full list above. If yours isn’t there, we check before you pay.
Who owns it if we stop working together?
You do. It runs in your accounts, and the prompts, workflows, knowledge files and documentation are yours once paid in full. SI Care is month to month, and you can keep running everything without us.
How long does it take?
From 3 business days for a Readiness Check to 2–10 weeks for custom AI agents. Each service lists its timeline. Everything is done online, so we work with businesses anywhere in the US.
Do you guarantee results?
No. We guarantee the process instead: a fixed scope and price in writing, an acceptance checklist the build must pass before the final payment, and a tune-up period after launch. Results depend on your volume, data and offer, and we report them from your platforms’ own data.
Do you work with healthcare, legal or financial firms?
Legal and financial firms, yes, for intake, booking and internal knowledge. Agents never give legal, investment or financial advice, and your compliance team approves scripts and recordkeeping. We don’t build AI that handles patient health information, so healthcare work is limited to a public-information website FAQ.
How to start
Three steps, no commitment until you sign.
Step 1: Tell us what you need
Use the form below or email mark@grazi.org. A budget range and timeline help.
Step 2: Get a proposal
Scope, a timeline outline and a quote, usually within a few business days, by email or a short online call.
Step 3: Kick off
50% at kickoff, 50% at launch, net 30. You own the work once it’s paid in full.
- Kickoff: half to start
- Launch: the other half, net 30
- Paid in full: the work is yours
Ongoing work is billed monthly. Ad spend goes from you directly to the platforms.
Getting ready? Try the AI readiness check and the before-we-start list.
Super Intelligence
Ask for a quote.
Start with one job you want AI to take off your plate, or with a $495 SI Readiness Check.
Four quick steps, under a minute. We reply within two business days. Prefer email? mark@grazi.org.
